In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. All parts of the product must be returned.
After we receive your item(s), we will inspect your return and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
After 30 days there will be no refunds available.
If anything is unclear or you have more questions feel free to contact customer support.